Privacy Policy
Effective Monday Sept 7, 2026
Tollinchi Solutions respects your privacy. This policy explains what information we collect from potential and current clients, how we collect it, and how we use it.
What We Collect
We collect the information you provide to us directly, including your name, email address, phone number, and details about your project. This typically comes from our intake questionnaire and from any emails, calls, or messages exchanged during a consultation or an active project.
How We Collect It
We collect this information when you fill out our intake form, reply to an email, schedule a consultation, or otherwise communicate with us about a potential or active project.
How We Use It
We use this information to communicate with you, understand your project, and complete the work you have hired us for. We do not use your information for anything beyond what is needed to serve you as a client.
Who Has Access to It
Tollinchi Solutions, along with anyone working with us on your project, may access your information as needed to complete the work. We do not sell your information, and we do not share it with outside parties except where necessary to deliver your project, such as connecting your site to hosting or a domain registrar you have chosen.
Third Party Tools We Use
We use outside services to help run parts of our business, including a form provider to collect intake questionnaires and a hosting platform to build and host client websites. These services may collect basic technical information as part of their own normal operation. Each of these providers has its own privacy practices, separate from ours.
Analytics and Tracking
We do not currently use analytics tools, tracking pixels, or cookies to monitor visitor activity on our website. If this changes in the future, we will update this policy to reflect what is collected and how it is used.
How Long We Keep It
We keep client information for as long as needed to complete your project and to maintain reasonable business records afterward. If you would like your information removed sooner, contact us and we will do so unless we are required to keep it for a legitimate business or legal reason.
Your Rights
You can ask us at any time what information we have about you, request that we correct it, or request that we delete it. Contact us using the information below to make any of these requests.
Children's Privacy
Our services are intended for adults and businesses, not children. We do not knowingly collect information from anyone under the age of 13.
How We Protect Your Information
We take reasonable steps to keep your information secure, but no method of storage or transmission online is completely secure, and we cannot guarantee absolute security.
Changes To This Policy
We may update this policy from time to time. The most current version will always be posted on this page.
Contact Us
If you have questions about this policy or want to make a request about your information, contact us at Contacts@tollinchisolutions.com.