Terms of Service
Effective Monday Sept 7, 2026
Welcome to Tollinchi Solutions (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern the use of our website and the web design and development services we provide.
By accessing our website or requesting our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or our services.
We provide professional web design, web development, website redesign, branding integration, website maintenance, and related digital services.
The exact scope of each project will be outlined in a separate proposal, quote, invoice, or written agreement.
Unless otherwise agreed in writing, services not specifically included in a project proposal are considered outside the scope of work.
Any quotation or estimate provided by us is valid for thirty (30) days unless otherwise stated.
Quotes are based on the project requirements provided by the client. Changes to those requirements may result in additional charges.
Payment terms are outlined in each individual proposal or invoice.
Unless otherwise agreed:
• Deposits are non-refundable once work has commenced.
• Final payment is due before ownership of the completed website is transferred.
• We reserve the right to pause work on projects with overdue invoices.
• Late payments may be subject to additional fees where permitted by law.
The client agrees to provide:
• Accurate project requirements.
• Required text, images, branding assets, and other content.
• Timely feedback and approvals.
• Necessary access to hosting accounts, domain registrars, or third-party services when applicable.
Delays in providing required materials may delay project completion.
Estimated completion dates are provided for planning purposes only.
Project schedules may change due to:
• Client delays
• Scope changes
• Third-party service interruptions
• Technical issues outside our reasonable control
We are not responsible for delays caused by the client or external providers.
Unless otherwise stated in writing, project proposals include a reasonable number of revisions.
Requests beyond the agreed revision limit or requests that substantially change the original project scope may require additional charges.
Any work requested outside the original project scope may require:
• A revised estimate
• Additional development time
• Additional payment
We reserve the right to decline requests that significantly alter the agreed scope.
The client retains ownership of any materials they provide, including logos, photographs, written content, and trademarks.
Unless otherwise agreed, ownership of the completed website transfers to the client only after all outstanding invoices have been paid in full.
We reserve the right to display completed work in our portfolio, marketing materials, and social media unless otherwise agreed in writing.
Projects may utilize third-party providers including, but not limited to:
• Hosting providers
• Domain registrars
• Payment processors
• Analytics providers
• Content Delivery Networks (CDNs)
• Plugins
• APIs
We are not responsible for outages, pricing changes, security incidents, policy changes, or discontinued services provided by third parties.
Unless a maintenance agreement has been purchased, ongoing support is not included after project completion.
Future updates, content changes, security patches, troubleshooting, or maintenance services may require separate agreements and additional fees.
The client represents that they have the legal right to use all materials provided to us.
The client is solely responsible for ensuring that their content does not violate:
• Copyright laws
• Trademark laws
• Privacy laws
• Applicable regulations
We are not responsible for verifying ownership of client-supplied content.
We do not provide services for projects that include or promote:
• Pornography or sexually explicit material.
• Adult entertainment websites.
• Escort services or similar businesses.
• Boudoir photography websites whose primary purpose is promoting sexually suggestive content.
• Businesses primarily focused on sexual services.
• Content promoting racism, sexism, discrimination, harassment, or violence.
• Terrorist or extremist organizations or propaganda.
• Defamatory websites intended to harm the reputation of individuals, businesses, or organizations.
• Fraud, phishing, identity theft, scams, malware distribution, or other illegal activities.
• Copyright infringement, piracy, or counterfeit goods.
• Any project designed to deceive users or misrepresent products, services, or identities.
We reserve the right to refuse, suspend, or terminate any project at our sole discretion if we reasonably believe that the project:
• Violates applicable laws.
• Presents legal or reputational risks.
• Falls outside our expertise.
• Conflicts with our business values.
• Includes content we consider harmful, deceptive, abusive, or otherwise inappropriate.
Our decision to decline a project may be made regardless of whether the activity is legal within a particular jurisdiction.
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our services or website.
This includes, but is not limited to:
• Loss of revenue
• Loss of profits
• Business interruption
• Data loss
• Website downtime
• Security breaches caused by third parties
• Search engine ranking changes
Our total liability shall not exceed the total amount paid by the client for the specific project giving rise to the claim.
Services are provided on an "as is" and "as available" basis.
While we strive to deliver reliable, secure, and high-quality websites, we do not guarantee that our services will be uninterrupted, error-free, or suitable for every purpose.
Either party may terminate a project by providing written notice.
If termination occurs:
• The client must pay for work completed up to the termination date.
• Deposits remain non-refundable once work has begun.
• We reserve the right to retain completed work until outstanding invoices are paid.
Use of our website may also be governed by our Privacy Policy.
By using our services, you acknowledge that personal information may be collected and processed as described in that policy.
We may update these Terms at any time.
The revised version becomes effective upon publication on this website.
Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.
Our services are offered exclusively to clients located within the United States. We do not currently accept projects from clients located outside the United States.